Hi all,

We are delighted to launch a group Support Portal (Salesforce) account for the EPUG-UKI community to use.

This account is available to raise support tickets for issues which are affecting a large portion of the UKI Community, or are UKI-specific (e.g. JISC Collections content issues, DCS/Leganto integration, integration with the British Library for resource sharing).

We will be able to share the log in details with EPUG member institutions, who will then be able to raise support cases directly within the support portal. To request the log in details for the account, please complete this form. Upon completion, the form will be sent to the EPUG Secretary, who after checking your institution’s membership, will then send on the log in details to the requestor. You are then free to share the log in details within your own institution.

Guidelines are available on the use of the account, and Lee Houghton (EPUG Chair) will give an update and demo on logging tickets using the national account at the upcoming AGM.

Any questions, suggestions or issues related to the use of the account can be directed to the EPUG Committee.

Kind regards,

EPUG-UKI Committee

Leah Emary (University of Sunderland) hosted an Exchange of Experience focused around Acquisitions in Alma on 25th January 2024, as an off-shoot from the monthly Alma EPUG call.

The session recording is now available for you to watch below and via the EPUG-UKI YouTube channel.

There was clearly an appetite to continue these conversations and Leah has created a poll to get a feeling for when and how often would work for most folks to meet (https://forms.office.com/e/HY3Gp0CPQF). If you are interested in joining any future meetings of this group, please respond to the poll by 29 February.

Any future meetings will be publicised on the EPUG-UKI website and via the listserv. Future session recordings can also be added to the YouTube playlist and shared with the community. There are already some great ideas of questions to ask at future meet-ups in the shared Google doc (https://docs.google.com/document/d/1PcGLyEw_fOSUBAwOxmJYXZcf4vf9dUvz5J6HYzhqpYY/edit?usp=sharing). Please continue to add your ideas and tricky acquisitions challenges there.

Thanks very much to Leah for organising, and to Joanne Pearson for sharing her experience and knowledge about continuous POLs.

Dear EPUG-UKI colleagues,

We hope you are all keeping well and apologies for the slightly later than usual update regarding this year’s AGM event taking place on Tuesday 23^rd May, remotely via Zoom.

The theme of this event is ‘Maximizing Productivity and Efficiency: Doing More with Less’, which is reflected in the range of talks taking place throughout the day, both from Ex Libris, Part of Clarivate, and from colleagues within our EPUG-UKI community.

See the event programme below (subject to change):

To register for this event go to Eventbrite:
https://www.eventbrite.co.uk/e/ex-libris-product-user-group-uk-ireland-epug-uki-agm-tickets-626126730907

There is an opportunity to submit questions to Ex Libris, Part of Clarivate. Please do this by Friday 12^th May either as part of your registration or by emailing epuguki.secretary@gmail.com.

This is an online event, via a Zoom webinar and joining details will be mailed out after registering. Feel free to share details of this event within your service/institution – being an online event means colleagues can dip in and out of sessions that are of interest to them. This event will also be recorded and made available shortly afterwards.

Don’t forget to join us on Twitter via our handle @epug_uki or hashtag #epuguki.

Stephen Harding
EPUG-UKI Secretary, on behalf of the Committee

This session is in response to the SAML certificate expiry in April 2023.

Thank you to Jake from Ex Libris for taking the time to explain this to the EPUG-UKI community.

Laurence Lockton from the University of Bath has also kindly put together a guide explaining SAML authentication in Alma.

Hi Folks,

We are so sorry for the delay in getting dates to you for EPUG-UKI events this year.

We’ve had some issues with booking the British Library for the Spring AGM so we have made the hard decision to run this event virtually.

We know how much you value the opportunity to meet with colleagues face to face so we hope to have additional in person events throughout the year.

Virtual AGM – Tuesday May 23^rd – please hold the date – we already have some great sessions lined up. Schedule to be confirmed soon.

Hybrid Autumn Conference in October – Hopefully at the British Library – dates to be confirmed. If you have any topics to share please get in touch.

In person themed days – We have had these in the past focussing on Analytics, Content, Leganto, Resource Sharing. For those who have not attended it’s a chance to concentrate on one module of one product.

Suggestions which have come via the Thursday call are: Acquisitions; Content (specifically Community Zone) we would welcome any offers of a venue and help to arrange.  ExLibris product specialists would be invited to attend. The format is usually a mixture of talks, demos and discussions led by the needs of the attendees. 

If you have any questions or suggestions for any EPUG-UKI events or how EPUG-UKI works please do let us know.

All the best

Alex
On behalf of the EPUG-UKI Committee

Hi Folks,

It was great to see so many of you at IGeLU2022 in Cardiff.  If you attended the conference you will/should have received a link and instructions on how to access the recordings. If you were not at the conference and have an IGeLU membership you can use your member’s login to access. IGeLU 2022 Presentations – IGeLU

If you have any feedback about the conference please send it on. You should have received in invitation to complete a survey.

EPUG-UKI meeting held during IGeLU2022 –  had a few follow up actions:

1. Documentation –  We need to provide specific examples of the difficulties we are having with documentation . Ex Libris are very willing to discuss them with us. We could ask Ex Libris documentation team to join us on one of the Thursday calls to go over issues. Amanda has setup a document for capturing use cases. Could you please add details to the sheet on Google Docs (refer to the email update sent on 04/11/22 for the link).
2. New Release Testing – We talked about testing new releases and agreed it would be good to share approaches. Could potentially discuss at the next Monthly Call.
3. Content – ExLibris content staff joined the meeting and offered to give us another export of UKI calls relating to Content so we could continue to prioritise.  We do have an EPUG content mail list for discussion – and there is a content Basecamp. Do we want to ask for an up to date list?
4. Resource Sharing – we discussed the setup for Resource Sharing, RapidILL etc and how complex it can be – just a reminder there is a Basecamp if you are interested and we continue to share knowledge with each other. Let us know if you need an invite.

Other EPUG-UKI news

1. EPUG-UKI Committee – we’re pleased to welcome two new ordinary members onto the committee. Abbie Ball from Plymouth and Sally Smith from Surrey. Welcome both.
2. EPUG-UKI meetings 2023– we usually have two a year – the committee are planning next year’s sessions. Physical only or hybrid. Hybrid will come at a cost so we’re working out options. We’re planning events in Spring and Autumn as usual.

All the best,
Alex (on behalf of the committee)